January 20, 2015

My Worst Hair Experience Ever: That Time Ulta Salon Almost Ruined My Hair

Sunday night, I bleached my blonde hair.  Yes, I do it myself.  It's regular ritual; every six weeks, I touch up my roots, tone, rinse and trim my hair.  After spending a long time studying blogs and YouTube videos, along with a little trial and error of products from Sally's Beauty Supply, I figured out how to make my hair the surfer blonde color I wanted.  And I must say, it looks quite pretty.

But not too terribly long ago, I went to salons to have my hair professionally colored.  Out of all my salon experiences in my life, including everything from highlights to hair trims, I have way more bad ones than good ones.   Let me give you a few scenarios of hair-y situations I've been in:

Me:  I just want a trim.

Hairstylist:  How many inches, 2?

Me:  A trim.

Hairstylist:  Ah ok.

(Clip, clip, CLIP)

Me:  That looks like a lot of hair you've cut off.   I just wanted a trim.

Hairstylist:  It looks great.  Don't worry!

Me walking out of the salon:

That's happened more than once.  What about "just a trim" screams cut all my hair off?

Or let's visit this scenario:

Me:  I want to do something different with my hair.

Hairstylist:  Let's do bangs!

Me:  Uh, no.  I don't have the forehead for bangs. Never have.  Hate them.

Hairstylist: Ok!

Moments later:


In today's post, I want to take you all on a trip down memory lane to my worst hair experience ever.  The one that made me absolutely, without a doubt believe and know that I should always do my own hair.  This is the story of My Worst Hair Experience EVER.

After an Ulta was built not too far away from my work, I decided to start getting my hair done in the salon.  If you know anything about Ulta stores, they usually promote coupons with deals like "$25 first haircut!"  "$25 haircut, highlights and style!" for new customers.  Of course, that enticed me.  After I had my hair done there a few times, my hairdresser, who I will call Fred, posed this question to me:

Fred:  I think I can get your hair all one color and make it really pretty.

Me:  Like how?

Fred:  Well, you know how you want your hair light?  I think I can make it all light and natural looking.  I'll need to put some permanent color in it, though.  This will be a fun experiment!

Me:  Experiment?  Umm.

Fred:  TRUST me.

And so, I did.  I totally did.  Stupid, stupid, stupid vain me.  You see, I was born blonde, but over the years, my hair had begin to darken to this mousey looking dishwater blonde I hated.  I very much envied the bleach blonde actresses who graced the covers of magazines and wanted my hair the same.  So, here was my chance.  My hair was gonna be awesome.

While I was waiting for him to wash out the product, I noticed my head itched bad.  REALLY bad.

Me:  I think my hair is burning.

Fred:  Nonsense, you're fine, quit being a baby.

I sucked it up and waited.  And then, after a quick wash, it was time for the reveal, and this is what I saw in the mirror:

I looked like Storm from X Men.  No shit.

I felt the hot tears rolling down my face.

Fred:  What?  You hate it?  Are you kidding me?

By this time, full on tears are pouring down.  It was bad.  So very, very bad.  I went to the bathroom to clean up my face, and when I returned another salon employee saw my hair and made this face:

Insert more tears.

As a matter of fact, picture me crying for nearly four more hours in the hairstylist's chair while he attempted to fix the mess.

What did he do to fix it you ask?  He put dark brown hair dye in my hair.  He called it "textured blonde."  I had chunky brown pieces all throughout my hair.  It was horrible.  I looked like a striped tiger.  It took me years to reverse what he did to my hair.

And the punchline of it all?  He expected me to pay the salon $243.00 for all he did.  No one cared.  The manager of the salon, the manager of the store - nope, no one.

It was one of the worst experiences of my life.  Surprisingly, I still shop at Ulta, but I can guarantee you, I will never, ever, EVER use an Ulta Salon again, nor would I recommend you or anyone else to do the same.

Have you ever had any bad hair salon experiences?  Let me know in the comments!  

Being a blonde is high maintenance, but it is all good, I am,


  1. Haha, oh dear. I like the store Ulta, but now I will never go to their salon. I mostly just stick to the salon on base. I haven't had any scary stories yet.

    My main issue when I get my hair done is I'm always told I have so much hair as if I didn't realize it. I always want to go, "I DO? I had no idea. Thanks for filling me in."

    1. Lmao. That reminds me of how my optometrist fills me in on "how I'm definitely near sighted"...wow, that's SUCH a revelation after 31 yrs.

    2. Ha, I used to get that too before I had Lasik! I had like negative vision and it was always commented on. It's like, "I know I can't see. Thanks! Hence my thick glasses."

  2. Holy. Crap. I would be SO pissed!!! I've never had any luck with hair salons either and I pretty much always dye & cut my own hair, too (although I VERY rarely dye my hair lol). For me it's always the "I just want a trim" thing that hair stylists never seem to understand for some reason.

    1. Oh I know, they just want to chop all your hair off or do some sort of tossed salad layers so you HAVE to come back and let them fix it. I feel like hairdressers have gone way up in prices over the years. $40 for a hair trim? Uh, no thanks. And if you want color you are looking at an upwards of $150 or more. Bad experiences aside, I'm glad I know I can do my own hair. I can't justify spending that kind of money anymore when we have bills to pay!

  3. Dear God, that sounds horrible!! And I can't believe after all that, they wanted to charge you all that money:/ I have a Stylist here that I trust for the big ticket events, but mostly, I just do my hair myself ESPECIALLY the trims. I just trimmed it last night and the hubby was like, don't you want to go to the salon for that? Heck no! Not when I can do it myself for free lol

  4. In response to the comment you left on my blog: That's a great idea. Next time we're at a hotel, I'll keep those tiny bottles for sure.

  5. Hey lady, I nominated you for the Liebster award! Check it out: http://livelovearmylife.blogspot.com/2015/01/liebster-award.html

  6. Replies
    1. Oh I know, lol! Thanks for commenting girl!

  7. OMG I would have lost it on him and the manager!

    I have been going to my hair stylist who is also my friend now since 1998 and I refuse to go to anyone else. I don't care how much it costs to go to her because at least I know when I say a trim that is what I get or when she wants to do something new we both agree on it and make sure it will work with the shape of my face ;)

    1. Lol! I know. It was so bad.
      I've got to find a stylist eventually.

  8. You definitely have the right idea, doing your own hair. My wife cuts my hair in our garage, and I never have to worry about some crazy salon horror story either. It's also nice to save that big chunk of change you'd spend at a salon. Maybe that's easier for a guy to say, but DIY is the way to go!

    Earl White @ Salon 241

    1. Lol! I don't mind doing the hair color part at home, but I do need to find a stylist for cuts eventually. Ulta is just awful! I had another bad experience there with a cut about a year ago (yeah I went back; different Ulta tho).
      Thanks for stopping by!!! Xxoo

  9. I swear i had the exact experience as you. My stylist said I would be a beautiful blonde when he was don't with me. I was practically blonde when I went in. He put what was supposed to be a medium blonde in my hair which turned out to be the ugliest brown I've ever seen. After he rinsed it out and dried it I almost died it was so bad. He told me not to worry n proceeded to do a heavy highlight all thru my hair he took damn there a whole hour, if felt like forever. He than put me under a uv light for 20 minutes, came n checked on my hair set it for another 20 minutes. Than rinsed my hair and applied a toner. When he sat me back in the chair I was so upset at how it looked I could feel myself begin to sweat. He starts combing it with a pic puts the pic down n it's full of hair. I was like is that my hair breaking off n he's like it's not to bad. He started to blow dry it n he could barely run his fingers through my hair. As soon as he was done I spoke to the manager,she noticed right away how bad it was apologized n took care of my bill. So here I am left with severely damaged hair. The only way to fix this is if I were to shave the shit off. Now I'm waiting on a call from the district manager. I don't know what they intend on doing for me at this point I don't think anything can help my hair. It literally feels like old gum lol :( waaaa

    1. Omg!! I'm so sorry this happened to you!! I hope you can find someone to help you fix it. Coconut oil is a great leave in hair masque. Get the unrefined, pure extra virgin. They sell it in the grocery store! Good luck!!

    2. Thanks. I've tried the coconut oil I guess I'll have to continue to use that n maybe some deep conditioning treatments. I need to stay away from putting heat on my hair but it's hard when it looks like crap if I let it dry naturally. Ugh.. I can't wait for this year to be over so my hair will look healthy again lol. Sorry about all the typos. Thanks again for advice.

    3. Gosh I hope you find someone who can help fix it! They should fire the salon worker who did that!! Let me know if you get anything out of the corporation!! They should do something for you!!

  10. I have had so many similar experiences. I even take them pictures of exactly what I want and I walk out and just think that maybe they need glasses. I have finally found the hairdresser that knows that they are doing. She cuts my hair exactly how I want it and she does not try and do her own thing.

    Robyn Wagner @ Alternatives Beauty Studio

    1. You're so lucky to have found someone good!
      I haven't been to a stylist in awhile. But I've had two other bad experiences since this post!!

  11. just curious, how long ago was this?

    1. Military Husband just reminded me it was right after our wedding in spring 2014. Time flies! Just as an aside, I like the store a lot! I'd rather be at Ulta than Sephora because of the variety. Just not confident with the Salon. It scared me!! I believe the hairdresser I use no longer works there tho. Xxoo


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